INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will the product I receive be the same as the one I ordered on TikTok?

Yes, the product you receive will be the same as the one you ordered on TikTok. We ensure that all items match their descriptions and images. However, minor differences may occur due to lighting, screen settings, or packaging updates. If you have any concerns, feel free to contact our customer service.

Will you restock items indicated as “out of stock?”

We strive to restock items marked as "out of stock" as soon as possible. However, availability depends on supplier inventory and demand. You can sign up for notifications or contact our customer service for updates on specific products.

Where can I ship my order?

We offer shipping to multiple locations. The available shipping destinations depend on your country and region. Please enter your address at checkout to see if we deliver to your location. If you have any questions, feel free to contact our customer service.

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